Helping You Succeed

Fast answers the moment you need them — and real people, anytime you ask.

97%

faster response

AI-powered support vs. traditional channels

Source: Pylon

Meet Your Support Team

Available 24/7. Knows BrandCast inside and out.
Chip

Chip

Operations & Support

Handles setup questions, troubleshooting, billing, and account issues. When something needs a human touch, Chip escalates instantly.

Twig

Twig

Creative Partner

Helps with layouts, content ideas, and design questions. Knows your industry and can generate assets on the fly.

96% resolution
AI resolves simple queries almost instantly

Fast Answers, Real People

It's not about cutting corners—it's about instant answers.

54% of issues resolved immediately. Complex problems escalate to real humans. You get speed and expertise, not a tradeoff.

54%of issues resolved instantly by AI
80%of routine tasks handled automatically
40%+satisfaction jump within 3 months

Real Humans When You Need Them

Chip can escalate to humans anytime you ask

Direct founder access during beta

We aim to respond within 4 business hours

No SLAs or corporate runaround—just people who care

Need Help Now?

Start with Chip in the app, or reach out directly.